MSP Benefits and Services

What is a MSP - Managed Service Provider

A managed service provider is a company that services their clients Information Technology needs. The MSP will do this with a combination of proactively monitoring and managing the systems remotely and also working on-site at the client's facility to fix hardware related issues.

Services Offered by Managed Service Providers

• Desktop and server management and maintenance, including network management.

• Security patch management for viruses, spyware and other threats.

• Backup data both locally and off-site.

• Remote assistance for clients as an off-site help desk.

• Firewall monitoring

Benefits of Utilizing a MSP

• Most computer problems occur because systems are not monitored and managed on a regular basis. By proactively managing systems you eliminate 70% of common problems.

• 24x7 monitoring and troubleshooting keeps your business up and running.

• Keep potential threats to a minimum by automating patch and security updates. Monitoring and scanning of systems on a regular basis will drastically reduce security risks.

• Recommendations for new hardware and software.

• Discounted hardware and software through reseller programs. THINK GLOBALe, LLC is a reseller of some of the top hardware and software companies in the industry.

• Businesses can focus on their core business while the MSP focuses on keeping the systems to run your business up and running.

• Augment your IT staff by allowing the MSP to manage and monitor your systems. This frees up time for IT personnel to work on important projects.

Give us a call to discuss how we can help manage and maintain your systems for a very affordable price. 314.675.3160